Delivery and Returns Policy
Delivery & Returns
At Muslimplicity, every framed print is crafted to order, inspected by hand, and packed with care.
Below you’ll find everything you need to know about getting your new artwork safely onto your wall—and what to do if you change your mind.
Returns ― “No‑Questions‑Asked” 14‑Day Refund
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Window: Return any purchase within 14 days of the delivery date.
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Condition: Just send the piece back in its original, resaleable condition and packaging.
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Process:
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Email hello@musimplicity.com with your order number.
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We’ll issue a prepaid returns label (UK, EU & USA) or advise the best carrier for you.
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Once received and inspected, we’ll refund 100 % of your purchase price to your original payment method—usually within 3 working days.
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That’s it. No forms, no explanations, no restocking fees.
Shipping Policy
We’re pleased to offer Free Standard Shipping to:
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United Kingdom, United States, and Canada
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Australia and New Zealand
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Germany, Denmark, Ireland, and Norway
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Most countries within the European Union and EFTA zone
Processing & Delivery Times
Each artwork is made to order, with care and precision.
Estimated delivery times:
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UK: 4–6 business days
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USA: 5–7 business days
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Europe: 5–7 business days
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Canada: 7–10 business days
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Australia: 3-5 business days
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Other regions: Delivery times may vary depending on local customs and location
Tracking information will be sent once your order ships.
Shipping to Other Regions
For destinations outside the countries listed above, we offer a flat-rate international shipping fee of £39.99.
Note: Any applicable customs duties or import taxes are the responsibility of the customer.
Questions?
Our support team answers within one business day—often much faster.
Email us at hello@musimplicity.com or DM @muslimplicity on Instagram.